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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kellin Thompson

Kellin Thompson

February 18, 2026

5  out of  5
rating by Kellin Thompson
"Tommy was great! Super knowledgeable and saved me some money!"
We responded:
"That's fantastic, Kellin! Our goal is to get you the right coverage at the best price. Thanks for trusting us to look after you."
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sofia zarzar

February 13, 2026

5  out of  5
rating by sofia zarzar
"The Best of the World"
We responded:
"Glad to hear it, Sofia! Thanks for the kind words. "
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Deanna Nelson

February 13, 2026

5  out of  5
rating by Deanna Nelson
"Tommy is very kind and thorough, it is nice knowing that I will have more of a personal relationship with my insurance company now. I have had The General for the last four years and you don’t get the same type of communication. So I am very happy to be with State Farm thank you Tommy for doing me so well. And Pieter I think you got a fine man representing your office.😊👍"
We responded:
"We really appreciate your kind feedback, Deanna. We're here to look after you, so call when you need us. "
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Keyshawn Castro

February 13, 2026

5  out of  5
rating by Keyshawn Castro
"cassie was very respectful and she helped make my process so easy"
We responded:
"Glad we could help you out, Keyshawn. Thanks for the great review. "
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Delfina Martinez

January 6, 2026

5  out of  5
rating by Delfina Martinez
"Very happy to have talked to Tommy. My Auto and Home Insurance needs were met with higher expectations than expected. I appreciate the professsional attention, service and knowledge that Tommy displayed through the process. Thank you!"
We responded:
"Glad to hear it, Delfina! We're here to look after you. Thanks for the great feedback. "
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David Huron

January 2, 2026

5  out of  5
rating by David Huron
"They help me with all of my auto insurance needs . And saved me money. Thanks Tommy"
We responded:
"Thank you for the great review, David. We appreciate you!"
Profile photo of Tina Lopez

Tina Lopez

December 30, 2025

5  out of  5
rating by Tina Lopez
"Matthew was very knowledgeable and pleasant to talk with today. He was straightforward and helpful also."
We responded:
"Thank you for the great review, Tina! Glad we could help!"
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Cody Whitmore

December 21, 2025

5  out of  5
rating by Cody Whitmore
"Matt is the best!"
We responded:
"Thanks for the great feedback, Cody! Glad we could help you find the right coverage!"
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Peggy Gray

December 18, 2025

5  out of  5
rating by Peggy Gray
"I had the best experience with Tommy, he was patient and understanding concerning my need to change insurance companies. Customer Service is not what it used to be. It was a pleasure to see State Farm support employees like Tommy who naturally took care of me as a customer. Keep up the good work. I look forward to moving and maintaining my business with State Farm. Thank you Tommy!"
We responded:
"We're all about personalized, caring service, and you can count on us to look after you. Thank you for the kind words, Peggy. "
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Debbie Whitmore

December 12, 2025

5  out of  5
rating by Debbie Whitmore
"Worked with Matthew Carlton. He did a great job of giving us policy information, costs, comparisons to prior insurance program(State Farm won hands down)."
We responded:
"Thanks for the great feedback, Debbie! And thanks for giving us the opportunity to earn your business. We look forward to working with you. "
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Ann Caples

December 12, 2025

5  out of  5
rating by Ann Caples
"Matthew was very helpful."
We responded:
"Glad we could help you out, Ann! Thanks for the great review. We appreciate you. "
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Shirley Myers

December 8, 2025

5  out of  5
rating by Shirley Myers
"Very informative about differences in auto coverage. Very pleasant and courteous to work with."
We responded:
"We're here to help, and I'm glad we could make your insurance decisions a little easier. Thanks for the kind words, Shirley."
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Christian Noble

December 5, 2025

5  out of  5
rating by Christian Noble
"John was awesome! Super friendly and awesome to talk to when moving in from different state!"
We responded:
"Glad we could help with your transition, Christian! Thanks for the kind words, and welcome to Texas!"
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Matthew Carlton

November 28, 2025

5  out of  5
rating by Matthew Carlton
"This is a fantastic agency!!!!!!"
We responded:
"Thanks, Matthew! We appreciate the great feedback!"
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Timothy Moxley

November 25, 2025

5  out of  5
rating by Timothy Moxley
"Great and wonderful service"
We responded:
"Thank you, Timothy! We really appreciate your kind words."
Profile photo of Adrienne D

Adrienne D

November 24, 2025

5  out of  5
rating by Adrienne D
"I worked with Cheryl from State Farm to finally get coverage on my blown glass collection- she made it so easy to get started and I'll make sure to get the rest covered soon!"
We responded:
"Thank you for the wonderful feedback, Adrienne. I'm glad we could help you find the right coverage for your collection."
Profile photo of Daren Patterson

Daren Patterson

November 24, 2025

5  out of  5
rating by Daren Patterson
"Just set up a new policy with State Farm. SHERYL was very helpful and patient with me and was able to explain a lot of information and about claims and policies that would be helpful for the future growth. Really appreciate her knowledge and how nice she was."
We responded:
"Thank you for the kind review, Daren. We're here to look after you. Call us anytime."
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BR Erecting Steel and Fabrication

November 22, 2025

5  out of  5
rating by BR Erecting Steel and Fabrication
"I recently set up an auto insurance policy for both my vehicles with Matthew Carlton, and I couldn’t be happier with the experience. He walked me through everything step by step, making sure I understood exactly what my coverage included. Thanks to his expertise, he ended up saving me over $230 a month—a complete surprise on savings

Matthew is incredibly knowledgeable, patient, and genuinely helpful. After just a few days of talking with him, he stopped feeling like “my insurance agent” and started feeling like a friend. He even gave me his personal cell number and told me I could call anytime—talk about old-school dedication. That level of availability and care is rare these days.

If you’re looking for someone who goes above and beyond, Matthew is your guy. I recommend him 1000%."
We responded:
"Fantastic to hear that! Thanks for the great review. We truly appreciate it. "
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Boone Cruse

November 22, 2025

5  out of  5
rating by Boone Cruse
"Tommy is the absolute best! He not only went above and beyond and called me back right at closing time, but he was so friendly, thorough and professional. His communication was super clear and it was a highlight of my evening to chat with him, which is usually not what you think you're gonna get when you call to talk about insurance! Thanks so much Tommy!!"
We responded:
"We're here to be your good neighbor! Thanks for the kind words, and thanks for trusting our team to look after you, Boone."
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Terri Saari

November 21, 2025

5  out of  5
rating by Terri Saari
"Great service. Thank you so much"
We responded:
"Glad we could help you out, Terri! Call us anytime. We're here to look after you. "
Profile photo of Dora Kowalski

Dora Kowalski

November 20, 2025

5  out of  5
rating by Dora Kowalski
"John K. is the most knowledgeable person that has ever helped us with home and auto insurance policies. He helped us tremendously and did a FANTASTIC job. We are very happy to have found Mr. Story and John. They are the best!"
We responded:
"I'm so glad we could help you understand your insurance a little bit better! Call us anytime. We're here to look after you. "
Profile photo of Sandra Moxley

Sandra Moxley

November 20, 2025

5  out of  5
rating by Sandra Moxley
"Cheryl is the best!"
We responded:
"Thanks for the kind words, Sandra!"
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Yuridia Diaz

November 15, 2025

5  out of  5
rating by Yuridia Diaz
"Tommy Lynch es muy paciente y amable. Contesto todas mis preguntas."
We responded:
"Thank you for the great review, Yuridia!"
Profile photo of Jan W

Jan W

November 14, 2025

5  out of  5
rating by Jan W
"I worked with Cheryl Hemphill who was very friendly and helpful. She took her time to explain things to me that other agents have never spoken to me about. I was able to make an informed decision on what coverage I needed because she took her time to help me, never rushing me to make up my mind. Cheryl is an awesome agent and I highly recommend her if you’re needing insurance services. You won’t be disappointed!"
We responded:
"Thank you, Jan! I'm glad we could help you find the best coverage for your needs!"
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Armando Alvarado

November 13, 2025

5  out of  5
rating by Armando Alvarado
"I would recommend Mr.Jack
Answered all my questions 👌🤗"
We responded:
"Thank you, Armando! We appreciate your kind review. "